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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Zarate

March 29, 2025

5  out of  5
rating by Claudia Zarate
"Francis is amazing with all of my Questions and helpful! Thank you for making my Life easy."
We responded:
"We appreciate your review Claudia! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Erik"
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Dan Konkowski

March 7, 2025

5  out of  5
rating by Dan Konkowski
"I’ve had nothing but a great experience with State Farm. Erik, Frances and the rest of the team have treated me great from day one and always respond quickly to anything I need. I would highly recommend them."
We responded:
"Very much appreciated Dan! Thank you! _ Erik"
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Sandra Farrell-Kennedy

March 4, 2025

5  out of  5
rating by Sandra Farrell-Kennedy
"Kasia Kot is a very great person to work with. She is very informative, professional and gets back to me when I reach out to her on a timely manner. Thank you."
We responded:
"I love to hear how well my team is doing Sandra! Thank you so much for taking the time to give us a 5 Star! ~ Erik"
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Lauren Vernola

February 26, 2025

5  out of  5
rating by Lauren Vernola
"Frances is so sweet! My husband and I are new homeowners and Frances thoroughly went through the different policy information with us and explained it in a way that was easy to understand. She has been incredibly helpful throughout this entire process and we are thankful and appreciative of her assistance and kindness!"
We responded:
"We appreciate your feedback Lauren! Frances is a huge asset to my team. And very knowledgeable. Thank you for your business. ~ Erik"
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Natalie Tidaback

February 15, 2025

5  out of  5
rating by Natalie Tidaback
"I'm a new customer in the last few weeks, but I've had a great experience thus far. Frances Zavala helped me switch State Farm, and I really appreciated her professionalism and kindness throughout. Always prompt in her responses and answered any questions I had. She also was very conscientious about my time, and kept our conversations friendly but to the point (no long, drawn out sales pitches here!), which is really important to me. After using Geico for several years, it's soo nice to have a real human insurance agent again! Thank you, Frances!"
We responded:
"Thank you Natalie for taking the time to share your thoughts and welcome to my State Farm Agency! We’re glad to know you’re satisfied with the service at our State Farm office. Frances is a great team member. If you ever have any questions or need assistance, we’re here to help! ~ Erik"
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Rose Banks

February 14, 2025

5  out of  5
rating by Rose Banks
"My experience with Frances Zavala was an all around good experience. Frances is patient, professional, knowledgeable and her follow-up is on point too…I haven’t yet made contact with my State Farm Agent; however, I’m looking forward to a continued good experience."
We responded:
"Thank you Rose! Appreciate the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~ Erik"
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DMO Moore

February 11, 2025

5  out of  5
rating by DMO Moore
"There was a great deal of patience from who helped me. I feel like the persistence to get me help with what I needed was unmatched. I believe Frances was who helped me."
We responded:
"We’re honored by your positive feedback! Frances is the best! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~ Erik"
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Thomas Bly

February 5, 2025

5  out of  5
rating by Thomas Bly
"This office and all its staff have been phenonemenal everytime I call in whether for a small change to my policy, an immediate fax, roadside assistance claims; they take care of it all so quickly and efficiently. Thank you!"
We responded:
"We are so thankful for your feedback Mr. Bly! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~ Erik"
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MaryAnn Garcia

February 3, 2025

5  out of  5
rating by MaryAnn Garcia
"Very caring questions. About my reason for me looking for Auto Insurance."
We responded:
"Thank you Mary Ann for taking the time to share your thoughts! Welcome to my agency! ~ Erik"
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Kathy Kemmerer

February 3, 2025

5  out of  5
rating by Kathy Kemmerer
"I’m am truly grateful for your office, staff and their professionalism, efficiency and kindness. I’ve gone through a lot difficult times and always had your company help with every roadside assistance, car accident as well as my parent’s, Harvey and Rosann Newman love you for 30+years to insure their home and cars. They recommend you for me to have as my insurance agency, when I came to Palos Hills. I’m so happy that I’m taking you with me to my ne home in Indiana, too! Thank you for all you have done and are doing for me to feel safe everywhere I go!"
We responded:
"Oh WOW! What a review Kathy! We are thankful for your feedback! It's our pleasure to assist you with your insurance needs - and in Indiana! If there is anything else we can do to help, please let us know! ~ Erik "
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julie fitzpatrick

January 30, 2025

5  out of  5
rating by julie fitzpatrick
"Kasia is very nice and informative. Gets your quotes quickly and explains coverage."
We responded:
"Welcome back!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Have a great weekend! ~ Erik"
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David Castro

January 28, 2025

5  out of  5
rating by David Castro
"Great experience working with Daniela. Very welcoming, experience on the subject matter, called me back in the new year as promised especially when I needed insurance. State Farm is now my favorite insurance company!!!"
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our office! If you every have any questions or need assistance, we're here to help David. ~ Erik"
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Mary Ann Updyke

January 24, 2025

5  out of  5
rating by Mary Ann Updyke
"Daniella was professional, quick with answers and quotes. Made obtaining homeowners coverage for my condo quick and easy. As my husband would say the process painless. Thank you!"
We responded:
"Thank you Mary! You taking the time to rate my agency made our day! Love to read the feedback on your experience too. Have a great weekend and thank you for being a client! ~ Erik"
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Joseph DeFrenza

November 15, 2024

5  out of  5
rating by Joseph DeFrenza
"Overall did an amazing job and helped me with all my questions and concerns!"
We responded:
"Thank you Joe! We appreciate the kind words and welcome you to the agency! ~ Erik"
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daysofjeremiah

October 7, 2024

5  out of  5
rating by daysofjeremiah
"Excellent customer service. Saved us a lot on both renter's and auto insurance. Kasia is/was very helpful when we requested documents needed. Recommended!"
We responded:
"We love our customers!! Thank you for the very kind words! ~ Erik"
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Danielacmtz

September 30, 2024

5  out of  5
rating by Danielacmtz
"I’m so impressed with Erik Nelson and his team! Erik is incredibly knowledgeable in financial services and insurance, which gives me great confidence in having my policies with him. His team provides excellent customer service and always goes above and beyond to make me feel welcomed and supported. I highly recommend this agency for their professionalism, expertise, and friendly approach!"
We responded:
"Awwwww....Thank you Daniela! Welcome to the Agency! Appreciate the very kind words! ~ E"
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Alcides Mariano Jr

September 23, 2024

5  out of  5
rating by Alcides Mariano Jr
"Erik Nelson State Farm has been my trusted insurance agent for over 20 years providing me, and my family with comprehensive car and home owners insurance. Recently Kasia assisted my daughter with her insurance needs. The team at Erik Nelson's State Farm agency partners with you to provide you with a customized risk based solution to your risk needs. I highly recommend Erik, Kasia, and the rest of the team from Erik Nelson's State Farm agency."
We responded:
"Thank you Al! It was very nice to catch up with you last month. And see how well your daughter is doing at her studies. Thank you for your many years of business loyalty and kind words. ~ Erik"
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Matthew Doherty

August 27, 2024

5  out of  5
rating by Matthew Doherty
"Had the pleasure of working with Kasia who was sable to find me the best insurance plan and deal amongst all the other carriers. Super helpful, responsive, and made the process easy. Looking forward to bundling more insurances with the team."
We responded:
"Mr. Doherty, thank you! Sharing your experience is music to my ears. Thank you for your business! ~ Erik"
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Ronald Evans

August 22, 2024

5  out of  5
rating by Ronald Evans
"Very helpful ang geat to deal with for our auto insurance needs ,will be doing buisness with her more"
We responded:
"We appreciate the review Ron! And I appreciate the business. Thank you! - Erik"
Profile photo of Brandon Shores

Brandon Shores

August 15, 2024

5  out of  5
rating by Brandon Shores
"Frances was quick and professional I needed insurance she was very knowledgeable and told me my options so I felt comfortable with my decision thank you again for your help."
We responded:
"Welcome to our State Farm agency Brandon! And thank you for the very kind words. Let us know how we can help you down the road! - Erik"
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Jalen Foster

August 8, 2024

5  out of  5
rating by Jalen Foster
"Kasia was the best insurance representative I've experienced for any company I've worked with. I appreciated her quick response times and ability to get me a much better deal than what I had from another company. Thanks, Kasia!"
We responded:
"Thank you Jalen!!!! I appreciate hearing how hard and effective my team is! They make it great to work with my agency!"
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Sajan Mehta

July 29, 2024

5  out of  5
rating by Sajan Mehta
"Very helpful and easy to work with! The whole process went very smoothly thanks to them."
We responded:
"Thank you my new friend! Working with a graduate son of one of my fellow fraternity brothers makes me feel real old! Thank you for trusting me with your business! - Erik"
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Monika Baraniak

July 20, 2024

5  out of  5
rating by Monika Baraniak
"Kasia is always helpful with all our questions and needs. She is easy to work with. We feel safe being in her care and have recommended her services to others."
We responded:
"You are too kind Monika! Thank you for your business and review!"
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Jeff Morano

July 16, 2024

5  out of  5
rating by Jeff Morano
"Kasia at State Farm couldn’t have been more helpful. From timely responses to consistent follow through. Providing all coverage comparisons and patience throughout our transition from previous insurance provider."
We responded:
"Thank you Jeff! I appreciate the opportunity to earn your business! Come on over to the Classic Car Show tomorrow night!"
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Artur Kozdronek

July 16, 2024

5  out of  5
rating by Artur Kozdronek
"Excellent service. 100% professional."
We responded:
"Great to hear Artur! Thank you for the kind words! ~ Erik"